We offer a 30-day return policy.
Returns
You may request a return within 30 days of receiving your order.
Conditions
- Items must be unused and in original condition
- Items must not affect resale
- Custom or personalized items are not eligible for return
Refunds
Once we receive and inspect the returned item, refunds will be processed within 2–6 business days.
Damaged Items
If your item arrives damaged, please contact us within 48 hours with photos.
Return Shipping
Customers are responsible for return shipping unless the item is defective.
Need help？
Contact us at support@velmiracut.com.